You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements.

CMS4 identifies KPI within your business and helps you to ensure that you are proving excellent customer service to your customers and partners.  Will improve your brand image and increase brand loyalty.

CMS4 enables businesses to accurately validate service providers phone bills. Apply your own tariff to provide a highly accurate phone bill enabling phone usage to be accounted for down to extension level, enabling cost allocation to individual employees, teams or departments.

Allocate fixed costs and apply your own margins for cross charging within your business

Today, the value lost as a result of toll fraud exceeds that of credit card fraud globally. CMS4 provides real-time tools to protect businesses by monitoring and providing the necessary alerts to the organisation.

CMS4 produces VoIP statistical reporting that includes latency, jitter, packet loss and MOS. This information correlates QoS measurements over time periods that can be mapped against traffic carried, thereby helping to ensure that your network is providing the quality that your users need.